Ease of access reduces stigma to boost engagement.
People who are struggling with their mental health are less likely to reach out for help, even when they need it. Our digital health app and web-based platform makes it easier than ever for members to access coaching and counseling/consultations, plus members can actively monitor wellbeing, track progress, and better navigate work and life challenges.
Access to a national networks of providers in diverse specialties.
Average time for scheduling is less than 24-hours with our network of 60K+ providers across the U.S. that cover an array of clinical specialties, treatment expertise, cultural backgrounds, and language capabilities. Our credentialing adheres to strict NCQA guidelines, and we monitor national databases to ensure our providers are actively licensed, certified and in good standing.
Proactive outreach to at-risk members within 24 hours.
By offering a digital front-door, IBH is able to quickly evaluate and stratify users by risk level based on clinically validated assessments. We connect members to the right level of care, and also identify high-risk members to connect them to the resources and support they need at the time when they need it most.
Coach guidance enables real growth.
Members can be linked with a dedicated coach, via chat or phone. Coaching increases completion rates and published studies of our coaching programs have shown that improvements in presenteeism and performance are sustained 3 months after completing one of our coach-guided courses.
Bite-sized learning results in more completed courses.
The digital library offers members tools to self-manage their wellbeing. All of the modules are based on areas of psychological research for improving wellbeing and performance outcomes. Our multimedia interactive courses range from 3-13 minutes and assist members with their relationships, sleep, diet and exercise, mindfulness, stress management, cognitive behavioral therapy, and more.
Improve return-to-work outcomes with claimant coaching.
Workable is a six-week digital skills training and return-to-work program that helps employees who are out of work due to a disability. We proactively connect to employees on a disability and engage them in digital content and skills training as well as weekly calls with a dedicated coach to support the employee on their journey back to work and health.