A unique approach to manage the person, not the condition.
We identify the cause of poor health and unnecessary care. Our approach is to understand the individual, their work, their world and social determinants.
Our clinical team offers trust, support and guidance.
A dedicated Nurse Health Advocate is assigned to a member throughout their journey, which establishes a trusted partnership towards improved health and well-being. This provides a customized approach that uses human touch supported by technology to achieve positive health outcomes. Our URAC Accreditation for Disease Management demonstrates quality and assurance.
Personalized care plans suited to the individual.
Establish actionable and relevant action plans to close medical, behavioral health and lifestyle gaps. We provide education and support tools that individuals can utilize to not only improve their condition, but also improve their overall health status, resiliency and sense of well-being.
Successful engagement yields better health outcomes.
Our Nurse Health Advocates and Health Coaches are trained in behavior change methodology. The Result? Higher rates of engagement and program participation. We partner with each client to develop comprehensive consistent messaging through communications, aligned incentives and leadership support.
Robust data and analytics to track program success.
We conduct analytics, predictive modeling and outcomes reporting that target the right individuals, identifies gaps in care, and measures program performance. Comorbidity Stratification enables our clinical teams to identify, target and act on individuals with common chronic comorbidity clusters (e.g., diabetes, hypertension, and cardiac disease).
Expertise delivers higher return on investment.
Our Chronic Care Management Programs average a Return on Investment of 3.8 to 1. We utilize an industry standard - Population Health Alliance (formerly Care Continuum Alliance and DMAA) methodology for measurement.