Provider Resources for COVID-19

EAP / MBHO Policies and FAQ

Provider Telephone Policy
IBH Telehealth EAP Addendum
FAQ: MBHO Phone Sessions
<FAQ: EAP Phone Sessions

Additional Resources for Providers

Forms, Tools and Treatment Guides

Request for Continued Medication Management Treatment Plan
Update Your CAQH
(W-9 Form)

IBH Provider Portal

Convenient, round-the-clock access to submit and track behavioral health and EAP claims. The process is simple and makes claims processing and payments faster.

Provider Login

First time user:

New Provider Registration

Provider Portal Support and Tips

How to Log In to the Provider Portal
How to Submit a Claim
Submitting Claim without Using Portal
FAQ – Provider Portal

Provider Portal Help Videos

Provider Portal Overview Video
How to Log in to the Portal Video
How to Find a Member Video

Specialized Digital Tools for Healthcare Providers

Provide a better experience, increase efficiency while reducing costs, and improve health outcomes.

Continually assess benefits and risks associated with opioid therapy throughout the entire patient journey.

Our Behavioral Health Screening tools are research-tested, increase patient self-disclosure, and provide insights to formulate the best individualized treatment plan for the patient.


Join Our Network

A trusted partner, allowing you to provide the best care for your patients.