Given the provider shortages throughout the world--in both rural and urban areas—tele-EAP has a unique capacity to increase service to millions of new members.
Studies have consistently shown that the quality of healthcare services delivered via technology are as good those given in traditional in-office consultations. Specialties such as mental health have been shown to deliver a superior product, with greater outcomes and patient satisfaction.
Consumers want convenience. The greatest impact of telemedicine is on the member, their family and their community. Using Tele-EAP reduces travel time and related stresses for the member. Such services offer members the access to providers that might not be available otherwise, as well as health services without the need to travel long distances.